Description

About the Role

The Ecommerce Manager is a handson, technically focused role responsible for operating, optimizing, and maintaining New Leaf Publishing Group’s ecommerce platforms. This position emphasizes direct execution across platform configuration, integrations with external systems, performance optimization, and issue resolution. The position is fully remote, with travel to company headquarters 1-3 times a year.

About New Leaf Publishing Group

New Leaf Publishing Group LLC (NLPG) is a leading homeschool curriculum and Christian book publisher founded in 1975. Defending Biblical truth and worldview is a major focus of New Leaf Publishing, which maintains three primary imprints. Master Books (MB) – and the Master Books Academy – serves students and families from pre-school through high school with curriculum that is infused with Biblical apologetics. Other imprints include New Leaf Press – offering hope for the Christian believer – and Attic Books – ensuring timeless Christian classics and history are reborn for a new generation.

Who thrives here?

We exist to impact eternity and glorify God — and that's not a tagline, it's the lens on every decision we make. We build effective, faith-infused curriculum grounded in Biblical authority that reflects a young-earth, creationist worldview. If that excites you, you're probably our kind of person.

The families we serve have chosen to educate their children at home, and they've trusted us to get it right. We don't take that lightly. The right engineer feels that weight — and finds it motivating.

Requirements

Essential Duties & Responsibilities

Ecommerce platform operations

• Own daily operation, stability, and performance of the ecommerce platform 
  (Adobe Commerce).
• Configure products, pricing, promotions, catalogs, tax rules,
  shipping methods, and CMS content.
• Coordinate routine platform maintenance, version updates, and patches.
• Troubleshoot frontend and backend issues; resolve bugs directly when feasible.

Technical execution & optimization

• Implement site optimizations related to page speed, indexing, navigation, and checkout flow.
• Make basic frontend changes using HTML/CSS and platform theming tools.
• Monitor logs, error reports, and performance metrics to proactively identify and resolve issues.

Integrations & systems support

• Manage and monitor integrations with payment gateways, ERP/CRM systems, 
  analytics tools, and marketing platforms.
• Diagnose integration failures, data sync issues, and transaction errors.
• Coordinate with IT or vendors for complex fixes while owning rootcause analysis and followup.

Marketing enablement

• Implement campaignrelated changes including landing pages, promotions, discount rules, and merchandising updates.
• Support SEO and email marketing initiatives through accurate content setup and technical best practices.
• Ensure product data, metadata, and onsite content are accurate and current.

Data, analytics & reporting

• Maintain core ecommerce KPIs (revenue, conversion rate, AOV, responsiveness, uptime).
• Use analytics tools to identify performance issues and improvement opportunities.
• Provide concise operational reporting and actionable insights to stakeholders.

Compliance & operational standards

• Maintain compliance with privacy regulations, cookie consent, and datahandling standards.
• Document platform processes, configurations, and recurring procedures.
• Ensure consistency across storefronts and environments.

Backlog ownership & continuous improvement

• Maintain and prioritize a technical ecommerce backlog 
  focused on highimpact fixes and enhancements.
• Execute improvements directly whenever possible rather than delegating.

Skills & Qualifications

• 3–6 years of handson ecommerce platform experience 
  (Adobe Commerce / Magento strongly preferred).
• Strong technical troubleshooting skills across ecommerce stacks and integrations.
• Working knowledge of HTML/CSS; familiarity with PHP, JS, or templating systems is a plus.
• Experience with analytics tools (GA4 or equivalent) and ecommerce reporting.
• Practical technical understanding of SEO, email marketing, and conversion optimization.
• Comfortable working independently with limited oversight.

Role Scope

• Individual contributor — you'll be directly in the platform every day, 
  owning execution rather than delegating it
• Manages a third-party development resource for platform coding work, 
  coordinating priorities and reviewing output
• No direct reports; your impact is measured through what you ship and maintain
• Success is defined by platform reliability, execution speed, 
  and measurable improvements over time

Benefits

• 401k, Health, vision, and dental insurance 
• Disability and life insurance
• Paid-time off, Parental leave